Shipping policy

Last updated: 11/12/25

Processing Times

Orders are processed within 1–3 business days. You’ll receive tracking once your order is shipped.

Australian Shipping

We ship Australia-wide using trusted carriers.
Estimated delivery:

Delivery times are estimates only.

International Shipping

If available, delivery times vary by country.
Customers are responsible for any customs or import fees.

Shipping Costs

Calculated at checkout based on your location and order weight.

Lost or Damaged Parcels

If your order is lost or arrives damaged, contact us at admin@teamnox.com.au.
We are not responsible for incorrect addresses entered at checkout.

Return to Sender

If your parcel is returned due to an incorrect or unclaimed address, we can reship (fee applies) or refund the product cost (shipping not refunded).

Presale Items

Items marked as presale will ship once stock arrives. Delivery times at checkout do not apply to presale items.

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